Terms and Conditions

These terms and conditions came into force in October 2017.
Article 1 Definitions
The following definitions apply in these terms and conditions:
1. “Purchase Agreement”: A purchase agreement in which you purchase products remotely (eg via the webshop, by telephone or e-mail) and these products are supplied by us (or by third parties). 2. “you”: a consumer (natural person) who does not trade in a commercial, business, craft or professional activity;
3. “Withdrawal”: Your option to cancel the purchase contract within the withdrawal period
4. “we”: the natural or legal person who offers you the products from a distance;
5. “Model revocation form”: The European Model Revocation Form in Annex I to these Terms and Conditions;
Article 2 Who are we?
FSK Webshops B.V. Willem Hedastraat 23 1816KC Alkmaar 0857732082 [email protected] 56345860 Article 3 Applicability
1. These General Terms and Conditions apply to every offer sent by us and to any purchase contract concluded with you.
2. Before you shop with us, we draw your attention to these terms and conditions and specific product conditions. We must do so in order to download, print and save the Terms and Conditions.
3. If the terms and conditions and the specific product or service conditions conflict with each other, you can rely on the most favorable provision for you.
Article 4 The offer
1. If a product is only available temporarily or under certain conditions, this will be clearly indicated on the product page.
2. The product page contains a complete and accurate description of the products offered. The description is sufficiently detailed so that you can assess the product correctly. When we use pictures, they have to correspond to reality.
3. Each product page must be clear enough that you understand what rights and obligations you have when purchasing the product.
4. We are not bound by any errors or omissions on the product side only if you realize that they are a mistake or an error.
Article 5 The purchase agreement
1. The purchase contract is concluded as soon as you have accepted the purchase of the product and the associated conditions.
2. After the conclusion of the purchase contract, we will immediately send you an acknowledgment of receipt by e-mail.
3. We ensure that you can safely order and pay and ensure sufficient technical and organizational security of all (personal) data.
4. In addition to our other statutory information obligations, we will send you the following information in writing at the latest when the product is delivered:
1. our visitor address, to which you can turn with complaints;
2. the conditions under which and how you can exercise the right of withdrawal or a clear notification if the right of withdrawal is excluded;
3. the information about warranties and existing service after purchase;
4. the price including all taxes of the product; shipping costs; the method of payment, delivery or execution of the purchase contract;
5. if there is a right of revocation, the model revocation form.
Article 6 Right of withdrawal
1. You can revoke a sales contract with a withdrawal period of 14 days without giving a reason. We may ask you for the reason for the cancellation, but you do not have to respond.
2. The reflection period begins the day after you or a third party you have designated receives the product; or
b. if you have ordered multiple products in the same order: the day on which you or a third party named by you received the last product;
c. if the delivery of a product consists of several shipments: the day on which you or a third party named by you received the last shipment or part;
d. for agreements on the regular delivery of products for a certain period of time: the day on which you or a third party named by you received the first product.
Article 7 Your obligations during the withdrawal period
1. During the cooling phase, you must handle the product and packaging carefully. You may only unpack or use the product if necessary to determine the nature, characteristics and operation of the product. The basic principle here is that you can only use and test the product as you would in a store.
2. If you do not handle the product in accordance with paragraph 1 carefully and the product has been damaged, you are liable for the impairment of the product.
3. You are not liable for any impairment of the product if we have not provided you with all the legally required information on the right of withdrawal before or at the conclusion of the purchase contract.
Article 8 Exercise of the right of withdrawal by you and its costs
1. If you exercise your statutory right of revocation, you must notify us within the period of revocation using the model revocation form or in any other unequivocal manner.
2. You return the product to us within 14 days after the cancellation or hand it to us (one of us authorized person).
3. You return the Product, with all accessories supplied, as far as possible in its original condition, in the packaging and in accordance with the reasonable and clear instructions provided by us.
4. You bear the risk and the burden of proof for the proper and timely exercise of the right of withdrawal.
5. You bear the direct costs of returning the product, unless we have not reported that you must pay these costs or we will cover these costs ourselves.

Article 9 Our obligations in case of cancellation
1. If you inform us that you wish to exercise the right of withdrawal, we will send you an acknowledgment of receipt by e-mail immediately after this message.
2. If you exercise your right of withdrawal within 14 days of receiving the products you have requested, we will refund any payments you have made, including any shipping costs, within 14 days of your notification. If we offer to pick up the product ourselves, we can wait with the refund until we have received the product or until you prove that you have returned the product.
3. We will use the same payment method you used for the refund, unless you agree to a different payment method. The refund is free for you.
4. If you have opted for a more expensive shipping method as the cheapest standard shipping method, we do not have to reimburse the extra cost of the more expensive shipping. Article 10 Exclusion of the right of withdrawal
We can exclude the following products from the right of revocation if we clearly indicate this on the product page:
a. Products manufactured to your specifications that are not manufactured and that are manufactured on the basis of your individual choice or decision or that are clearly intended for a particular person.
b. Products the price of which depends on fluctuations in the financial market over which we have no influence and which can occur within the withdrawal period;
c. Products that spoil quickly or have a limited shelf life;
d. Sealed products which, for reasons of health or hygiene, are not suitable for return and whose seal has been broken after delivery;
e. Products that are inherently mixed with other products after delivery;
f. alcoholic beverages, the price of which was agreed at the time of conclusion of the contract of sale, but which can not be delivered until after 30 days and whose actual value depends on fluctuations in the market over which we have no control; Sealed audio, video and computer software, the seal of which has been broken after delivery;
News, magazines or magazines.
Article 11 The price
1. During the validity period of the offer, as shown on the product page, the prices of the products offered will not be increased, unless changes in the VAT rates require a price change.
2. We can offer products with variable prices that are subject to fluctuations in the financial market and over which we have no control. This is stated in the offer.
3. The prices indicated on the product page include VAT.
Article 12 Compliance with the purchase agreement and additional guarantee
1. We guarantee that the products comply with the purchase contract and the specifications given on the product page. We also warrant that the Products will meet reasonable requirements for reliability and / or usability, legal and / or regulatory requirements, and any agreements made with you for any use other than normal.
2. An additional warranty is any obligation on our part, our supplier, importer or manufacturer, which gives you specific rights or claims that are in excess of what is required by law if we fail to comply with our part of the warranty. 3. An additional guarantee never limits your legal rights and claims.
Article 13 Delivery and execution
1. We will execute the purchase contract with the utmost care and deliver the products.
2. We deliver the product to the address given by you.
3. We deliver the products as soon as possible and within 30 days at the latest. We can arrange another delivery time with you.
4. If the delivery is delayed or if an order can not be executed or only partially executed, you will be notified as soon as possible, at the latest 30 days after placing the order. In this case, you have the right to terminate the purchase contract free of charge.
5. After the dissolution in accordance with the preceding paragraph, we will immediately refund the amount paid by you.
6. The risk of damage and / or loss of products is with us until the time of delivery to you or to a designated by you in advance and notified to us, unless otherwise agreed.

Article 14 Payment
1. You pay the amounts due within 14 days of the beginning of the cooling off period, unless otherwise specified in the purchase contract. If a cancellation period is missing, you pay the amounts due within 14 days after conclusion of the sales contract, unless otherwise specified in the purchase contract.
2. You may not have to pay more than 50% in advance. If an advance payment has been agreed, you can not assert any rights regarding the execution of the order before the agreed advance payment has been made.
3. You are obliged to immediately report any inaccuracies in the given payment data. 4. If you fail to meet your payment obligations on time, we must advise you of late payments and give you 14 days to meet your payment obligations. If you do not pay within this 14-day period, you also owe the legal interest on the amount due. We can then charge you extrajudicial collection costs. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% over the next € 2,500 and 5% over the next € 5,000 with a minimum of € 40. We may deviate in your favor from the stated quantities and percentages.
Article 15 Complaints
1. Complaints about the implementation of the purchase contract must be submitted to us immediately after the defects have been completely and clearly described.
2. We will respond to complaints submitted within 14 days of receipt. If we require a longer processing time, we will confirm within 14 days that we have received the complaint and give you an indication of when to expect a more detailed answer.
Article 16 Disputes
1. For contracts of sale between you and us, to which these general terms and conditions apply, only Dutch law applies.
2. If the appeal can not be settled by mutual agreement, the Dutch court in Alkmaar or the competent court of the district in which you reside may decide to settle the dispute.
Article 17 Amendments and additions to the General Terms and Conditions
17.1 Amendments to these terms and conditions will not take effect until they have been published in an appropriate manner. If these changes apply to you during the term of an offer, the most favorable terms will apply to you.
17.2 Additional or different provisions may not be to your detriment. These must be recorded in writing and stored by you.
Annex I: Model for a withdrawal form
Model withdrawal form
(Please complete this form only and return it if you wish to terminate the contract.)
To: [seller name]
[geographic address seller]
[Fax number of seller, if available]
[Seller’s e-mail address or electronic address]
I / We * hereby agree / agree with * our agreement to sell the following products:

These terms and conditions came into force in October 2017.
Article 1 Definitions
The following definitions apply in these terms and conditions:
1. “Purchase Agreement”: A purchase agreement in which you purchase products remotely (eg via the webshop, by telephone or e-mail) and these products are supplied by us (or by third parties). 2. “you”: a consumer (natural person) who does not trade in a commercial, business, craft or professional activity;
3. “Withdrawal”: Your option to cancel the purchase contract within the withdrawal period
4. “we”: the natural or legal person who offers you the products from a distance;
5. “Model revocation form”: The European Model Revocation Form in Annex I to these Terms and Conditions;
Article 2 Who are we?
FSK Webshops B.V. Willem Hedastraat 23 1816KC Alkmaar 0857732082 [email protected] 56345860 Article 3 Applicability
1. These General Terms and Conditions apply to every offer sent by us and to any purchase contract concluded with you.
2. Before you shop with us, we draw your attention to these terms and conditions and specific product conditions. We must do so in order to download, print and save the Terms and Conditions.
3. If the terms and conditions and the specific product or service conditions conflict with each other, you can rely on the most favorable provision for you.
Article 4 The offer
1. If a product is only available temporarily or under certain conditions, this will be clearly indicated on the product page.
2. The product page contains a complete and accurate description of the products offered. The description is sufficiently detailed so that you can assess the product correctly. When we use pictures, they have to correspond to reality.
3. Each product page must be clear enough that you understand what rights and obligations you have when purchasing the product.
4. We are not bound by any errors or omissions on the product side only if you realize that they are a mistake or an error.
Article 5 The purchase agreement
1. The purchase contract is concluded as soon as you have accepted the purchase of the product and the associated conditions.
2. After the conclusion of the purchase contract, we will immediately send you an acknowledgment of receipt by e-mail.
3. We ensure that you can safely order and pay and ensure sufficient technical and organizational security of all (personal) data.
4. In addition to our other statutory information obligations, we will send you the following information in writing at the latest when the product is delivered:
1. our visitor address, to which you can turn with complaints;
2. the conditions under which and how you can exercise the right of withdrawal or a clear notification if the right of withdrawal is excluded;
3. the information about warranties and existing service after purchase;
4. the price including all taxes of the product; shipping costs; the method of payment, delivery or execution of the purchase contract;
5. if there is a right of revocation, the model revocation form.
Article 6 Right of withdrawal
1. You can revoke a sales contract with a withdrawal period of 14 days without giving a reason. We may ask you for the reason for the cancellation, but you do not have to respond.
2. The reflection period begins the day after you or a third party you have designated receives the product; or
b. if you have ordered multiple products in the same order: the day on which you or a third party named by you received the last product;
c. if the delivery of a product consists of several shipments: the day on which you or a third party named by you received the last shipment or part;
d. for agreements on the regular delivery of products for a certain period of time: the day on which you or a third party named by you received the first product.
Article 7 Your obligations during the withdrawal period
1. During the cooling phase, you must handle the product and packaging carefully. You may only unpack or use the product if necessary to determine the nature, characteristics and operation of the product. The basic principle here is that you can only use and test the product as you would in a store.
2. If you do not handle the product in accordance with paragraph 1 carefully and the product has been damaged, you are liable for the impairment of the product.
3. You are not liable for any impairment of the product if we have not provided you with all the legally required information on the right of withdrawal before or at the conclusion of the purchase contract.
Article 8 Exercise of the right of withdrawal by you and its costs
1. If you exercise your statutory right of revocation, you must notify us within the period of revocation using the model revocation form or in any other unequivocal manner.
2. You return the product to us within 14 days after the cancellation or hand it to us (one of us authorized person).
3. You return the Product, with all accessories supplied, as far as possible in its original condition, in the packaging and in accordance with the reasonable and clear instructions provided by us.
4. You bear the risk and the burden of proof for the proper and timely exercise of the right of withdrawal.
5. You bear the direct costs of returning the product, unless we have not reported that you must pay these costs or we will cover these costs ourselves.

Article 9 Our obligations in case of cancellation
1. If you inform us that you wish to exercise the right of withdrawal, we will send you an acknowledgment of receipt by e-mail immediately after this message.
2. If you exercise your right of withdrawal within 14 days of receiving the products you have requested, we will refund any payments you have made, including any shipping costs, within 14 days of your notification. If we offer to pick up the product ourselves, we can wait with the refund until we have received the product or until you prove that you have returned the product.
3. We will use the same payment method you used for the refund, unless you agree to a different payment method. The refund is free for you.
4. If you have opted for a more expensive shipping method as the cheapest standard shipping method, we do not have to reimburse the extra cost of the more expensive shipping. Article 10 Exclusion of the right of withdrawal
We can exclude the following products from the right of revocation if we clearly indicate this on the product page:
a. Products manufactured to your specifications that are not manufactured and that are manufactured on the basis of your individual choice or decision or that are clearly intended for a particular person.
b. Products the price of which depends on fluctuations in the financial market over which we have no influence and which can occur within the withdrawal period;
c. Products that spoil quickly or have a limited shelf life;
d. Sealed products which, for reasons of health or hygiene, are not suitable for return and whose seal has been broken after delivery;
e. Products that are inherently mixed with other products after delivery;
f. alcoholic beverages, the price of which was agreed at the time of conclusion of the contract of sale, but which can not be delivered until after 30 days and whose actual value depends on fluctuations in the market over which we have no control; Sealed audio, video and computer software, the seal of which has been broken after delivery;
News, magazines or magazines.
Article 11 The price
1. During the validity period of the offer, as shown on the product page, the prices of the products offered will not be increased, unless changes in the VAT rates require a price change.
2. We can offer products with variable prices that are subject to fluctuations in the financial market and over which we have no control. This is stated in the offer.
3. The prices indicated on the product page include VAT.
Article 12 Compliance with the purchase agreement and additional guarantee
1. We guarantee that the products comply with the purchase contract and the specifications given on the product page. We also warrant that the Products will meet reasonable requirements for reliability and / or usability, legal and / or regulatory requirements, and any agreements made with you for any use other than normal.
2. An additional warranty is any obligation on our part, our supplier, importer or manufacturer, which gives you specific rights or claims that are in excess of what is required by law if we fail to comply with our part of the warranty. 3. An additional guarantee never limits your legal rights and claims.
Article 13 Delivery and execution
1. We will execute the purchase contract with the utmost care and deliver the products.
2. We deliver the product to the address given by you.
3. We deliver the products as soon as possible and within 30 days at the latest. We can arrange another delivery time with you.
4. If the delivery is delayed or if an order can not be executed or only partially executed, you will be notified as soon as possible, at the latest 30 days after placing the order. In this case, you have the right to terminate the purchase contract free of charge.
5. After the dissolution in accordance with the preceding paragraph, we will immediately refund the amount paid by you.
6. The risk of damage and / or loss of products is with us until the time of delivery to you or to a designated by you in advance and notified to us, unless otherwise agreed.

Article 14 Payment
1. You pay the amounts due within 14 days of the beginning of the cooling off period, unless otherwise specified in the purchase contract. If a cancellation period is missing, you pay the amounts due within 14 days after conclusion of the sales contract, unless otherwise specified in the purchase contract.
2. You may not have to pay more than 50% in advance. If an advance payment has been agreed, you can not assert any rights regarding the execution of the order before the agreed advance payment has been made.
3. You are obliged to immediately report any inaccuracies in the given payment data. 4. If you fail to meet your payment obligations on time, we must advise you of late payments and give you 14 days to meet your payment obligations. If you do not pay within this 14-day period, you also owe the legal interest on the amount due. We can then charge you extrajudicial collection costs. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% over the next € 2,500 and 5% over the next € 5,000 with a minimum of € 40. We may deviate in your favor from the stated quantities and percentages.
Article 15 Complaints
1. Complaints about the implementation of the purchase contract must be submitted to us immediately after the defects have been completely and clearly described.
2. We will respond to complaints submitted within 14 days of receipt. If we require a longer processing time, we will confirm within 14 days that we have received the complaint and give you an indication of when to expect a more detailed answer.
Article 16 Disputes
1. For contracts of sale between you and us, to which these general terms and conditions apply, only Dutch law applies.
2. If the appeal can not be settled by mutual agreement, the Dutch court in Alkmaar or the competent court of the district in which you reside may decide to settle the dispute.
Article 17 Amendments and additions to the General Terms and Conditions
17.1 Amendments to these terms and conditions will not take effect until they have been published in an appropriate manner. If these changes apply to you during the term of an offer, the most favorable terms will apply to you.
17.2 Additional or different provisions may not be to your detriment. These must be recorded in writing and stored by you.
Annex I: Model for a withdrawal form
Model withdrawal form
(Please complete this form only and return it if you wish to terminate the contract.)
To: [seller name]
[geographic address seller]
[Fax number of seller, if available]
[Seller’s e-mail address or electronic address]
I / We * hereby agree / agree with * our agreement to sell the following products: